We may collect any or all of the information that via both automated means such as communications profiles and cookies. Personal Information you give us depends on the type of service, support, or sale inqury, and may include your name, address, telephone number, fax number and email address, dates of service provided, types of service provided, payment history, manner of payment, amount of payments, date of payments, domain name, credit card or other payment information. The financial information will be transferred only be used to bill you for the products and services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. All sensitive information is collected on a secure server and data is transferred . When transferring personal information a security icon will appear in your browser.
This information is used for billing and to provide service and support to our customers. We may also study this information to determine our customers needs and provide support for our customers. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. MACDOCK may email its monthly newsletter to the primary contact e-mail on file, but customers are able to opt out of this newsletter at any time.
We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.
What are cookies?
A "cookie" is a text file containing small amounts of information which a server downloads to your personal computer (PC) or mobile when you visit a website. The server then sends a cookie back to the originating website each time you subsequently visit it, or if you visit another website which recognises that cookie.
There are different types of cookies which are used to do different things, such as letting you navigate between different pages on a website efficiently, remembering preferences you have given a website, and improving your overall experience. Others are used to provide you with advertising which is more tailored to your interests, or to measure the number of site visits and the most popular pages users visit.
Some cookies are allocated to your PC only for the duration of your visit to a website, and these are called session based cookies. These automatically expire when you close down your browser.
Another type of cookie known as a "persistent". These cookies would remain on your PC for a period of time.
What are the new rules?
Website operators already have to give users information about the cookies they use and why they use them. Now they also have to have your consent to use them.
In order to comply with these new rules, we must notify you that cookies are used on our site. Cookies used on our site are for the following:
* all of our cookies contain no personal information
Google analytics - visitor tracking
Affiliate tracking ID - this is used to notify our system if you have been reffered by an affiliate of ours
Session ID - this is used to bind our login session to your visit (login purposes)
Link ID - this is set if you come to our site through one of our trackable links
We do not disclose any personal information obtained about you from this website to third parties. We may use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to opt out from any mailing list or similar device. However, we may disclose aggregate, anonymous data based on information collected from users to potential partners, our affiliates, and reputable third parties. We take all available measures to select affiliates and service providers that are ethical and provide similar privacy protection to their customers and the community. We do not make any representations about the practices and policies about these companies.
If a customer's personally identifiable information changes, or if a customer no longer desires our services, we will endeavor to provide a way to correct, update or remove that customer's personal data in our records. In most cases, this can be achieved via the client area. Otherwise, please contact us here.
MACDOCK do not utilise newsletters. We do send emails related to your products and services (important information, invoices, ordering notifications, etc). These emails are required and cannot be opted out of. We will occasionally send out news related to your account or products and services. These emails are sent out infrequently and are not sent in a newsletter format.
MACDOCK uses technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. MACDOCK uses security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. When (if) we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology.
We cooperate with government and law enforcement officials to enforce and comply with the law. We will disclose any information about Users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.
4 West Main
MACDOCK will seek to resolve any concerns.